Home Insurance
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Change My Policy
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Make A Claim
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Policy Information
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Why is it important that I check my renewal documents?
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Renewal FAQs
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How can I tell which tap is the internal stop tap?
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How do find my internal stop tap?
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Welcome to iGO4
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Can I add optional extras to my policy?
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How do I find out more about my optional extras?
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I've forgotten my username or password
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Who are on our panel of Insurers?
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What happens if I'm underinsured and I need to make a claim?
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What is underinsurance?
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What is an outbuilding?
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Are items loaned from school/college covered?
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Are items purchased on lease hire or hire purchase covered?
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Are computers, tablets, games systems and phones covered?
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Are pedal cycles and bikes covered?
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Where can I find the excess I will pay on my policy?
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How do I cancel my home insurance policy?
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How to make a complaint
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Does your home insurance cover alternative accommodation?
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What is not covered under your home insurance cover?
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Are gifts for weddings and Christmas covered?
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Will you pay for replacement locks?
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What does buildings insurance cover?
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Are mobile phones covered?
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Are my personal possessions covered abroad?
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What is the most the Insurer will pay for personal possessions?
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What are personal possessions?
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Why is it important that I check my renewal documents?
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New Customers
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How much should I insure my contents for?
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Why haven’t I received any documents from you?
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When will I receive my home insurance documents?
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Do I get a discount if I have window and door locks?
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Can I cover my possessions away from home?
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What does contents insurance cover?
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What are personal possessions?
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How much should I insure my contents for?
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Optional extras
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Direct Debits
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Cancellations