I’ve received a warning of policy cancellation – why?

If you've received an email warning you that your policy will be cancelled, there may be several reasons behind it:

  • We haven’t received the documents or information requested
  • You aren’t up to date on payments
  • You have provided incorrect information on your policy
  • Your insurer has requested cancellation of your policy

The warning email you received will provide full details of why your policy is being cancelled.

What do I do now?

In some cases, you may be able to stop cancellation by contacting us on the phone number stated on your cancellation warning. Please note, a cancellation fee may apply if your policy is cancelled, as well as other fees for your time on cover.


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