If you're already an iGO4 customer, you can use 'My Policy' to manage your policy.
Here, you can find your policy documents, make a change to your policy with no admin fees, manage your renewal options including viewing your renewal invitation and lapsing your policy online. Or, if you have any questions, you can find the answers you're looking for in our Help Centre.
If you have a more specific query, please see our contact options below:
If you need to get in touch with us over the phone, it’ll be much quicker if you find the right number to call. Please see below for a list of numbers – based on your query:
Direct Debit
For queries about your instalments, please call your finance provider.
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- Live chat at https://helpcentre.premfina.com/
- Email at customers@premfina.com
- Phone on 0330 165 9367
- You can also make payments online here
Claims Helpline
Had an accident? Please call our Claims helpline (open 24 hours a day) on 0333 2419566
All Other Queries
For all other queries, please contact us on 01733 308321