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Policy Information

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  • What if I can’t install my LeakBot?
  • Can LeakBot clip onto different size water pipes?
  • What happens, if I install LeakBot on the wrong pipe?
  • How can I tell which tap is the internal stop tap?
  • How do find my internal stop tap?
  • Where do I install LeakBot?
  • What’s my LeakBot I.D. and where do I find it?
  • How do I install and set up LeakBot?
  • Welcome to iGO4
  • How do I contact iGO4?
  • Can I add optional extras to my policy?
  • How do I find out more about my optional extras?
  • A policy has been taken out in my name fraudulently – what should I do?
  • I've forgotten my username or password
  • Who are on our panel of Insurers?
  • Will you automatically renew my iGO4 insurance policy?
  • How is my last year's premium calculated on my renewal notice?
  • Why is my renewal premium higher than previous years?
  • How much will my renewal be?
  • What happens if I'm underinsured and I need to make a claim?
  • What is underinsurance?
  • What is a valuable?
  • What is an outbuilding?
  • Are items loaned from school/college covered?
  • Are items purchased on lease hire or hire purchase covered?
  • Are computers, tablets, games systems and phones covered?
  • Are pedal cycles and bikes covered?
  • Where can I find the excess I will pay on my policy?
  • How do I cancel my home insurance policy?
  • How to make a complaint
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