How do I get a replacement vehicle?

If you have purchased Replacement Vehicle cover as an optional extra to your policy and your car is written-off, deemed unroadworthy or can’t be recovered following a claim in the period of insurance, you will be given a replacement vehicle for up to 15 days. The  insurer of this cover will pay hire costs during the period, provided the hire has been arranged through them using an approved hire firm. The replacement vehicle will be delivered to you as soon as is reasonably possible following your claim.

If the hire firm is unable to provide a replacement vehicle, the insurer of this cover will either pay you a cash benefit of £150, or cover the cost of alternative public transport up to a maximum of £300.

If you need to use this cover following a claim, please contact Coplus on 0333 241 9562.

You can find full details of your cover in your policy documents, which can be found via your online account or here.


Keywords: optional extras, claim, repair, courtesy car, replacement car, add-on, cover