In good time before your current policy ends, we’ll provide you with an invitation by email which details the premium and the terms and conditions for renewal of your policy for another year. We will review the price with your current insurer and we’ll also work with our panel of insurers to see if we’re able to find a cheaper alternative than your current renewal quote.
If you’re paying by monthly instalments, in most cases you won’t need to do anything: we’ll renew your insurance policy as per our invitation and continue to collect the monthly instalments from your bank as usual. We will apply for your first payment on or after your renewal date.
If you pay for your insurance in full by credit or debit card, in most cases we will attempt to take payment using the securely held card details we have on file. We’ll apply and take payment up to 4 days before your renewal date to ensure you have continuous cover in place.
You’ll need to contact us before your cover runs out if you wish to use an alternative payment method or you do not want to renew your policy with us.
You can also cancel your renewal account via your online account.
If, for some reason, we are unable to automatically renew your policy, we will contact you by email in good time before your renewal date to let you know what needs to be done in order to continue your cover with iGO4.
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