New Business Setup Fee
(Included within your policy price and non-refundable in the event of cancellation)
| Fee Cost | Why we charge it |
| £40 | To cover the costs of arranging and servicing a new policy. Please Note: If your policy started before 8th October 2025, a fee of £60 would apply. |
Cancellation fee
| Before 14 days | After 14 days | Why we charge it |
| £35 | £55 | To cover the costs of administering the cancellation of your policy and notifying third parties.
Please Note: If your policy started before 8th October 2025, a fee of £65 after 14 days would apply. |
Policy change fee
| Online | Offline | Why we charge it |
| £15 | £25 | To cover the costs of administering changes processed by our customer service team.
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Renewal Fee
(Included within your policy price and non-refundable in the event of cancellation)
| Fee Cost | Why we charge it |
| £40 | To cover the cost of renewing and servicing your policy. Please Note: For any policies that renew before 8th October 2025, a fee of £60 would apply. |
Direct Debit Failure Fee
| Fee Cost | Why we charge it |
| £25 | To cover the cost of reapplying for payment after a missed direct debit. |
Debt Collection agency Fee
| Fee Cost | Why we charge it |
| £20 | To cover the cost of collecting the debt |