New Business Setup Fee
(Included within your policy price and non-refundable in the event of cancellation)
| Fee Cost | Why we charge it |
| £60 | To cover the costs of arranging and servicing a new policy. Please Note: If your policy starts after 8th October 2025, a fee of £40 would apply. |
Cancellation fee
| Before 14 days | After 14 days | Why we charge it |
| £35 | £65 | To cover the costs of administering the cancellation of your policy and notifying third parties.
Please Note: If your policy starts after 8th October 2025, a fee of £55 after 14 days would apply. |
Policy change fee
| Online | Offline | Why we charge it |
| £0 | £25 | To cover the costs of administering changes processed by our customer service team.
Please Note: For any policies that start or renew after 8th October 2025 would have a reduced fee of £15 for changes made online. |
Renewal Fee
(Included within your policy price and non-refundable in the event of cancellation)
| Fee Cost | Why we charge it |
| £60 | To cover the cost of renewing and servicing your policy. Please Note: For any policies that renew after 8th October 2025, a fee of £40 would apply. |
Direct Debit Failure Fee
| Fee Cost | Why we charge it |
| £25 | To cover the cost of reapplying for payment after a missed direct debit. |
Debt Collection agency Fee
| Fee Cost | Why we charge it |
| £20 | To cover the cost of collecting the debt |