What is a debt collection agency referral fee?

This fee is charged should we have to refer an outstanding balance on your policy to a debt collection agency.

How much is the fee?

The fee is £20.

Why do you charge this fee?

This fee covers the cost of contacting an external debt collection agency and arranging for them to collect any outstanding payment. Please be aware that should there be an outstanding payment on your policy we will make every attempt to alert you prior to referring to a debt collection agency. Referral to a debt collection agency may also affect your credit rating.

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