What fees do you charge?

For more information on why we charge these fees, please click on each fee.

New policy setup fee (included within your policy price and non-refundable in the event of cancellation)
Fee cost      Why we charge it
£60 To cover the costs of arranging and servicing a new policy.

 

Cancellation fee
Before 14 days    After 14 days     Why we charge it
£35 £65 To cover the costs of administering the cancellation of your policy and notifying third parties.

 

Policy change fee
Online  Offline  Why we charge it
£0 £25 To cover the costs of administering changes processed by our customer service teams.

 

Renewal fee (included within your policy price and non-refundable in the event of cancellation)
Fee cost      Why we charge it
£60 To cover the costs for renewing and servicing your policy.

 

Direct debit failure fee
Fee cost      Why we charge it
£30 To cover the cost of reapplying for payment after a missed direct debit.

 

Debt collection agency fee
Fee cost      Why we charge it
£20 To cover the increased cost of collecting the debt.

 

Aviva funding fee
Fee cost      Why we charge it
£150 Where alternative funding has been selected through Aviva.

 

 

 

 

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