Do I need to prove my no claims discount again if I’ve insured my car with you before?

Yes, we would require the most up to date proof of your no claims discount, subject to us requesting this information from you.

Your proof of no-claims discount should include the name of the policy holder; the policy cancellation date; the number of years of no-claims; the insurer name and logo, the policy number and the registration number of the vehicle the bonus was gained on. The expiry date for your no-claims discount shouldn’t be longer than 2 years ago. Make sure that any scans or copies you send to us clearly display all this information, or we may not be able to accept it.

The easiest and most efficient way of sending us your documents is by uploading these documents online. To do this, please click Document Upload tool which will take you to our document portal. These will be directly uploaded into our systems and you’ll receive a unique upload reference which you can use to track your document review. If you’re having trouble, we can accept the documents via e-mail: please send all of your documentation to


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