How do I make a windscreen claim?

Please note that windscreen cover only applies if you hold fully comprehensive car insurance, under which we will provide cover for repair or replacement of damaged glass in your windscreen, windows or sunroof.

To make a windscreen claim, please call our Customer Claim Line on 0800 008 6709.

Please note:

  • An excess applies if the glass is replaced.
  • If you choose not to use the approved glass repairer, cover may be limited and you may be asked to pay an increase excess. Please refer to your policy schedule for details.
  • You won’t be covered for roof panels or winding mechanisms.


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